Most organization have heard (and are excited) about the opportunities AI presents to them. I’m going to say that an effective AI Strategy has to include the same elements I highlight in the ABCDE of an effective data strategy:
- Answer important (strategic and operational) business questions.
- Build their customer base by providing superior and personalized customer experience.
- Create operational efficiencies – including quality, cost savings, accuracy, etc- and increased productivity within the organization.
- Design and enhance data driven monetization models/opportunities for the organization.
- Enhance their competitive edge in the market-place.
Do you have the right AI Strategy in place?